Elevator
Maintenance Service
Professional lift maintenance has a great impact on daily lives of Indians. Elevators provide seamless vertical mobility in various settings such as offices, residential and commercial buildings. They are complex mechanical systems that require regular maintenance to operate efficiently and safely. Routine elevator maintenance not only prevents unexpected breakdowns, but also extends the lifespan of your elevators and can help prevent costly repairs. As a property owner or manager in India, it is therefore important that you work with a professional and trustworthy partner to service your elevators. As a global leader in the elevator industry Alexa Apex Elevator is uniquely positioned to provide you the best elevator maintenance services. Our services include: regular elevator maintenance, inspections, elevator repairs and emergency services. Get in touch with us to receive a proposal that exactly matches your service needs and budget requirements.
What Elevator Maintenance Agreements Does Alexa Apex Elevators India Offer
We offer elevator service packages to precisely suit your requirements. Our service agreements are easy to understand and to make it easier for you to select the most appropriate solution. We offer four different coverage levels:
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Platinum level coverage is a long-term solution that virtually eliminates all unbudgeted expenses services for by including both this labour and component cost required to keep your elevators in optimal operating conditions.
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gold level coverage offers our systematic maintenance program and includes all-minor component replacements.
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Silver level coverage offers an economical solution that ensures systematic maintenance checks are carried out.
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Bronze level coverage is a limited package that provides basic service for buildings. This package is ideal for buildings that are require the equipment to be preserved with only routine servicing.
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"For our prestigious 70-floor skyscraper, we chose Alexa Apex Elevator due to their superb quality customer-centric approach, and commitment to seamless mobility, consistently meeting our expectations through excellent service from installation to ongoing maintenance – we wholeheartedly recommend AAE."
"Safety protocols, quality products and adherence to SOP's are factors for us when we sign up new partners and vendors. Alexa Apex Elevator's quality and service are happy to conduct business with them."
What is Included in Alexa Apex Elevator Lift Services?
Safe and professional lift maintenance requires professional training, specific tools and expertise. The maintenance of an elevator can vary depending on the type of elevator and according to the model and year of manufacture. Typical elevator maintenance involves a number of steps including:
1. Inspection of the elevator system with visual inspection, safety functional checks
Regular maintenance of an elevator system begins with a thorough inspection of all safety-relevant components. Important parts of the elevator system are examined for signs of wear in order to identify and correct possible problems at an early stage. We also measure the rope tension. Poor rope tension can lead to premature rope wear and also damage the traction sheave. This results in costly repairs. Uneven voltage is another area that can cause issues: it can lead to an increase in the energy consumption of the elevator, which also creates avoidable extra cost.
2. Lubrication work and lubricant disposal
Lubricating moving parts is an indispensable elevator maintenance task. Proper lubrication helps reduce friction and therefore wear. By using suitable lubricants, friction is reduced and the sliding properties of moving components are optimized. This preventive measure aims to extend the lifespan of components, maintain the elevator's proper functioning and prevent costly repairs.
3. Adjustment and readjustment Work
Regular adjustment and adjustment work must be carried out on various parts of an elevator. An example for this is adjusting the door parameters. In daily operations, elevator doors are one of the most common sources of issues. Other important parts that may need to be adjusted include the elevator brakes or the hook latch.
4. Checking and replacing engine/gear oil
The mechanical components of elevators require careful monitoring and, if required, refilling or replacing engine and gear oil.
5. Technical cleaning
It is important to remove dust and dirt from mechanical and lubricated components. This prevents a dust-oil mixture from building up. Dust build-up has an abrasive effect and can even become a fire hazard. We dispose of removed lubricants professionally.
6. Changing the traction sheave
The traction sheave converts the rotary movement of the motor into the linear movement of the elevator car. Prolonged use can cause wear to the grooves of the traction sheave, which in turn can damage the elevator rope. It is therefore important to inspect traction sheaves regularly to prevent major damage and to replace the traction sheave if necessary.
7. Maintenance and inspection of ventilation components
At the upper end of the elevator shaft there is an opening that ensures proper ventilation and, in the event of a fire, also removes smoke from the shaft. This opening must be checked regularly.
8. Test equipment (electronic testing system)
There are various electronic systems in an elevator. Functioning of these systems must be checked regularly. Examples of this include testing the emergency call system, electrical protective devices and the elevator control panel.
We have years of experience servicing lifts from various manufacturers. That's why we also offer expert maintenance for all types of elevators in any type of building.
Do you have any questions?
With 30% of the world's elevators being over 20 years old and mobility equipment generally, being in almost constant use, reliable service is more crucial than ever.
This is why Universal Service by Alexa Apex Elevator exists, to keep your infrastructure moving – across multiple brands of equipment you have – and optimize planning for maximum possible uptime.
GREAT SERVICE
Our 25,000 expert technicians are trained and supplied by our International Services Network (ITS) to provide world-class service for major vertical transportation equipment brands, to the highest industry standards.
ANY PLACE
We’ve invested in building the industry’s most comprehensive worldwide local coverage network of experts, technicians, and spare parts to service customers anywhere.
ANY TIME
As a trusted partner, we’re available 24/7/365 with our service centres, MAX platform, and customer portal to ensure maximum possible portfolio-wide uptime via remote and on-site support.
No matter which lift you operate: We ensure a timely delivery of genuine spare parts and guarantee conformity with all relevant regulatory and safety standards. Our professional elevator technicians are well trained and have many years of experience servicing elevators. Every one of our service technicians draws on the expertise and capabilities of our International Technical Services (ITS) network, which brings together the knowledge and experience of all our specialists worldwide. From technical know-how to spare parts supply, ITS support is what makes our service globally unique. In addition to that, our wide network of service branches allows us to work flexibly, to offer fast lift maintenance and to deliver reliable lift services throughout India.
Elevator Maintenance Services for All Major Elevator Brands
As a leading German engineering company, we have a profound understanding of all types of elevators. We can therefore offer competent maintenance for all types of elevators, made by different elevator manufacturers with genuine spare parts. Through our global network, we provide cost-effective, reliable and energy-efficient solutions to prolong the life of your elevators and escalators.
Regularly servicing your elevators is not just a choice but a necessity. An elevator that is not appropriately serviced may break down, have malfunctions, or even cause accidents. To learn more about this, read our blog post on determining the optimum elevator maintenance frequency
Our Service Web Portal is the place online where our Service customers can access any information about their equipment’s maintenance past, present and future. It makes sure you’re always informed about what work’s been carried out, the status of your equipment, upcoming planned maintenance, response times and much more.
We have garnered decades of experience in repairing all types of elevators made by different manufacturers. Repairing elevator models of various brands (with genuine spare parts) is therefore no problem for our competent and well-trained elevator service technicians.
Do you have any further questions, or would you like to get a quotation? Contact our service team in India today.
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